Last Updated: July 2026
1. INTRODUCTION AND COMMITMENT TO COPYRIGHT LAW
a. Cowboy Hosting, LLC (“Cowboy Hosting,” “we,” “us,” or “our”) respects the intellectual property rights of others and expects its customers to do the same. In accordance with the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512, we have adopted this Copyright Policy to address claims of copyright infringement arising from content hosted on our Virtual Private Server (VPS) service.
b. This policy applies to content hosted on infrastructure operated by us. Because our VPS service is self-managed, we generally do not monitor, review, or have actual knowledge of the specific content stored or transmitted by our customers on their VPS instances. However, upon receiving a valid DMCA takedown notice, we will take appropriate action as described below.
2. DESIGNATED COPYRIGHT AGENT
a. All DMCA notices and counter-notices must be submitted in writing to our designated copyright agent:
DMCA Designated Agent
Cowboy Hosting, LLC
Attn: Copyright Agent
Email: websupport@cowboyhosting.com
Please note that the designated agent is only authorized to receive DMCA notices and counter-notices. Inquiries unrelated to copyright infringement (e.g., general support, billing, or abuse reports) should be sent to the appropriate contact listed on our website or in our other policies.
3. HOW TO SUBMIT A DMCA TAKEDOWN NOTICE
a. To be effective under the DMCA, a copyright owner or their authorized agent must submit a written notice that includes substantially all of the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate the material (e.g., the specific URL, IP address, or VPS identifier where the material is hosted).
4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and email address.
5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
b. DMCA notices that do not substantially comply with these requirements may not be effective.
4. OUR RESPONSE TO VALID DMCA NOTICES
a. Upon receipt of a valid DMCA takedown notice that substantially complies with the requirements above, we will:
• Promptly review the notice for validity.
• Take reasonable steps to locate the allegedly infringing material on our infrastructure.
• Notify the customer/account holder associated with the material (when feasible and appropriate).
• Remove or disable access to the allegedly infringing material (this may involve instructing the customer to remove it or, in some cases, suspending access to the relevant VPS or files).
• Provide the customer with a copy of the takedown notice and information about the counter- notification process.
b. Because we operate a self-managed VPS service and generally do not have direct control over or access to customer content, our primary method of compliance is often to require the customer to remove the allegedly infringing material. Failure by the customer to comply may result in suspension or termination of the affected VPS or account in our sole and absolute discretion.
5. COUNTER-NOTIFICATION PROCESS
a. If you believe that material you posted or hosted was removed or disabled as a result of a mistake or misidentification, you may file a counter-notification with our designated agent. To be effective, the counter-notification must include substantially all of the following:
1. Your physical or electronic signature.
2. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access was disabled.
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, and telephone number.
5. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if outside the United States, the jurisdiction in which Cowboy Hosting is found), and that you will accept service of process from the person who provided the original DMCA notice or their agent.
b. Upon receipt of a valid counter-notification, we will forward a copy to the original complaining party and inform them that we will restore the material in 15-30 business days unless we receive notice that the complaining party has filed a lawsuit seeking a court order to restrain the infringing activity.
6. REPEAT INFRINGER POLICY
In accordance with the DMCA, we have adopted a policy of terminating, in appropriate circumstances, the accounts or access of users who are repeat infringers. We reserve the right to terminate any account or VPS that we determine, in our sole discretion, to be a repeat infringer of copyrights or other intellectual property rights, even if the infringement has not resulted in a formal DMCA notice in every instance.
7. IMPORTANT NOTES
• We are not a copyright court or tribunal. We do not make legal determinations about whether content is infringing. A valid DMCA notice creates a safe harbor for us to act; it does not constitute a legal finding of infringement.
• Because we operate a self-managed service, we generally cannot and do not monitor customer content for copyright violations. Copyright owners are responsible for monitoring the internet for infringing copies of their works.
• Filing a false or bad-faith DMCA notice may expose the filer to liability (including damages, costs, and attorneys’ fees) under 17 U.S.C. § 512(f).
• This policy does not limit our ability to remove content or terminate accounts for violations of our Terms of Service, Acceptable Use Policy, or for any other reason permitted by law or contract.
8. QUESTIONS
Questions about this DMCA Policy (other than actual takedown or counter-notices) may be directed to websupport@cowboyhosting.com or the contact information published on our website.